FAQS
What products does Swareva offer?
We offer a premium range of silver jewellery, silver-plated articles, pooja items, home dΓ©cor products, and customised gifting solutions for all occasions.
Are your products made of real silver?
Yes. All our pure silver items come with hallmark certification. We also provide high-quality silver-plated products, clearly mentioned in the product description.
Do your silver products come with a purity certificate?
Yes, all genuine silver jewellery and articles include a purity / hallmark certificate as applicable.
Do you offer customised gifting options?
Yes. Swareva specialises in personalised corporate gifting, festive gifting, wedding hampers, and customized silver-plated articles based on your requirements.
How can I place an order?
You can easily place an order through our website. Add products to your cart, fill in your details, and make a secure payment.
What payment methods do you accept?
We accept UPI, Credit/Debit Cards, Net Banking, and Wallet payments through our secure payment gateway.
Is Cash on Delivery (COD) available?
COD availability depends on your location and product type. If available, it will appear during checkout.
How long does delivery take?
Orders are usually delivered within 4β7 working days depending on your location. Custom orders may take slightly longer.
How do I track my order?
Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp to monitor your delivery status.
What is your return/exchange policy?
We accept returns/exchanges for damaged, incorrect, or defective products, provided the request is raised within 48 hours of delivery. For hygiene and safety reasons, jewellery returns may have limitations.